Wellness Center Desk Attendant
Department: Wellness Center
Reports to: Manager, Wellness Center
Exempt/Non Exempt: Part time, Non Exempt
Essential Duties and Responsibilities:
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The “Wellness Center Desk Attendant” is a diverse and challenging position. To fulfill the mission of The League, the duties and responsibilities of this position include, but are not limited to:
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Receptionist – greet members & visitors and verify membership status
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Membership/Class Registration – complete applications and contracts, and do any data entry needed and accept appropriate fees
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Computer Work – update/design signs, flyers, class rosters, mailing lists, and other clerical work (see above re: Microsoft Office proficiency)
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Maintain organization and cleanliness at information desk and check-in area.
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Schedule appointments for fitness assessments, personal training and massage therapy as appropriate
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Apply membership fees to the appropriate accounts
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Cooperate with other departments of The League and work for the enhancement of the agency and the general improvement of services to all clients.
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Advocate for The League and all people with disabilities.
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Additional responsibilities as assigned by the Manager, Wellness Center
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Demonstrate the 5 Core Values of The League (Accountability, Participant Focus, Quality, Independence and Mutual Respect.)
Qualification Requirements:
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Minimum of one year of experience as a receptionist or related field.
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Excellent communication and customer service skills and ability to work with public.
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Clerical and organizational skills with the ability to work independently.
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Must have excellent telephone etiquette.
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Neat & tidy penmanship requested.
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Proficiency in Microsoft Office programs, particularly Word, Publisher and Excel.
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Experience working with people with disabilities preferred.
Educational and/or Experience:
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CPR and First Aid (certificate on file with Manager, Wellness Center)
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League-Specific In-Services: Universal Precautions, Disability Training
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Training on Jonas Fitness online management software
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Training on PhoneTree online call database system