Position:  Intake Specialist

Department:  Workforce Development

Reports to:  Director, Workforce Development

Exempt/Non- Exempt:  Non-Exempt

 

Summary:  The Intake Specialist will facilitate the admission process for all individuals seeking services through the Workforce Development Program.

 

Essential Duties and Responsibilities:

 

• Facilitate the admission process to include intake, interviewing, and assisting Case Manager and Director in determination of eligibility and appropriateness for admission

• Assist participants in completion of intake packets and required paperwork for admission into services

• Establish and maintain appropriate professional relationships with persons served, League team members, DORS, Service Coordination, DDA, and all other external stakeholders

• Respond to all phone and email inquiries regarding services within the Workforce Development Program

• Conduct individual and/or group tours of The League at both the main location and the Orchard Tree Lane satellite location

• Create new client files and maintain accurate and timely records as required

• Participate in marketing efforts to include school fairs, community expos, and other external events as directed

• Assist in facilitation of the discharge process for all DORS funded program participants 

• Participate in trainings and seminars to maintain and improve professional skills

• Support the mission of The League by creating a supportive environment for participants and staff

• Additional responsibilities as assigned by the VP, Workforce and Youth Development

• Demonstrate the 5 Core Values of The League (Accountability, Participant Focus, Quality, Independence and Mutual Respect).

 

 

Qualification requirements:

 

Education:

• HS Diploma or Equivalent required; prefer Bachelor’s Degree in psychology, rehabilitation counseling or related field.

 

Experience: Minimum of 3 years in Human Services, preferably working with individuals with disabilities