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Manager, Behavior Support Services (BSS)

Position: Manager, Behavior Support Services (BSS)                  

Department: Agency Wide                                         

Reports to: Director, Autism & Behavior Support Services                                           

Exempt/Non Exempt: Exempt


Summary:  Provide support to League management and direct care staff in the development of behavioral protocols and strategies to address maladaptive behaviors that may be a result of personal and environmental stressors impacting person’s ability to benefit from programming.  This manager will also be responsible for processing all BSS referrals to The League, as well as other BSS-related administrative duties including tracking and billing functions.


Essential Duties and Responsibilities:

  • Conduct Functional Behavior Assessments (FBAs) and behavioral observations for participants identified as needing a behavior assessment and/or plan.
  • Work closely with Director throughout the development of formal Behavior Plans, providing assistance as needed.
  • Provide training to participants’ support team and their supervisors in the proper implementation of written behavior plans, including the identification of and implementation of behavioral strategies. 
  • Ensure that consistent and accurate behavioral data is collected by relevant staff; regularly review, graph, and maintain all behavioral data in an organized manner that can be easily accessed/presented upon request.
  • Oversee that effective communication of the behavior plan and training is provided to support team including person served, family members, direct staff, supervisor, and other key support persons.
  • Facilitate regular meetings with all persons involved in the behavior plan to assess progress in addressing behaviors and the impact on meeting individual goals, including the need for modification to or the discontinuation of plan.
  • Provide training and education to direct care staff and management teams related to working with persons with disabilities.
  • Remain available for on-call/crisis situations.
  • Provide coverage in departments as necessary; may include transporting participants in League or personal vehicle on occasion.
  • Assist with participant/family intake process as necessary.
  • Review admissions paperwork for all potential League participants, and provide behavioral impressions to management.
  • Acquire and maintain Mandt Trainer certification and provide training to staff on a regular basis.
  • Provide additional clinical and behavioral-based trainings to staff.
  • Develop and utilize data-based measures to monitor behavior program effectiveness and propose modifications. 
  • Attend trainings to ensure compliance with regulatory bodies and evidence based practices, incorporate into the program as appropriate.
  • Assure services meet CARF, DDA, DORS, MSDE and other regulatory requirements for behavioral services.  
  • Work collaboratively with all department managers to promote the effective and efficient use of behavioral services throughout The League.
  • In conjunction with Director, monitor all in-house behavior plans and BSS referrals to make sure deadlines are met.
  • In conjunction with BSS complete cost details and summaries to support the addition or continuation of 1:1 funding and referrals for BSS services as appropriate.
  • Carefully screen all referrals for BSS; gather required background and referral documents and log referral into tracking spreadsheet/database for assignment to BSS consultants.
  • Complete BSS invoices for services upon completion and receipt of the final product (i.e., final/approved assessment, behavior plan, or consultation notes).


Non-Essential Duties and Responsibilities:

  • Additional responsibilities as assigned by Supervisor.
  • Demonstrate the Five Core Values of The League (Accountability, Participant Focus, Quality, Independence and Mutual Respect).
  • Operationalize the mission of The League for People with Disabilities by creating a supportive environment for participants and staff


Qualification Requirements:

  • Knowledge and demonstrated skills in the theory of applied behavioral analysis, behavioral strategies/techniques, and evidence based practices.
  • A valid driver’s license with no more than 3 points.
  • Access to a reliable vehicle
  • The ability to work with diverse populations.
  • Effective problem solving abilities.
  • Excellent written and oral communication skills.
  • Exceptional organization and time management skills


Education and/or Experience:

  • Minimum of 3 years’ experience working with persons with behavioral issues and Autism.  

HS Diploma required; Bachelors in a related field preferred, but 5+ years of experience may be substituted for educational degree).

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