Free CEU Opportunity for Social Workers & Nurses
Improving Safety and Access to Services for Patients with Communication Difficulties
Saturday, February 16, 2019
SCALE @ The League
5910 York Road
Baltimore, MD 21212
Communicating With People Who Know More Than They Can Say:
Tools for Communicative Access & Supportive Conversation
This three-hour training workshop will provide you with the knowledge, training, and resources needed to
effectively communicate with your patients with communication difficulties. Research has shown that health
professionals benefit from training in Supportive Conversation and use of pictorial resources to allow people
with communication impairments to participate in decisions about their lives, share their opinions and
concerns and feel understood and valued. Tool kits and free downloadable resources will be presented.
This CEU will help professionals:
• Define barriers to effective patient provider communication
• Describe the impact of ineffective patient provider communication on access to services
• Learn supportive communication tools and techniques to improve effective communication
• Use techniques to enhance conversation with people who know more than they can say
About SCALE @ The League
Established in 2008 as a free-standing non-profit aphasia center, the Snyder Center for Aphasia Life Enhancement
merged with The League for People with Disabilities in 2014.
SCALE is a specialty program for people with aphasia as part of The League Medical Day Program. SCALE
offers intensive group treatment, specialized therapeutic groups and community re-engagement.