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Training Specialist (Workforce Development)

Position:  Training Specialist

Department:  Workforce Development

Reports to:  Manager, Customized Training Services

Exempt/Non- Exempt:  Non-Exempt


Summary:  The Training Specialist is responsible for providing pre-employment work readiness services to participants referred for Employee Development Services (EDS) and Work-Based Learning Experiences (WBLEs). The Training Specialist’s duties include developing appropriate community-based training sites, providing quality training and ongoing support and monitoring, and connecting participants with ancillary services including other internal League services. The Training Specialist will also provide job development for assigned participants, and will work closely with the job development team to transfer other participants to their assigned Employment Specialist in a timely manner. During times of low EDS and/or WBLE referrals, this position may also be assigned job coaching cases as needed.


Essential Duties and Responsibilities:

  • Assist assigned program participants (caseload) in the development of appropriate work habits and attitudes through use of counseling, career exploration, modeling, hands-on experience and coaching.

  • In collaboration with each trainee, develop, implement, monitor and update their Individual Training and/or Job Development Plans.

  • Arranges community-based Training Sites to provide work experience allowing the person served to explore potential areas of work interest and to demonstrate learned work behaviors and attitudes.

  • Provides individual and group counseling sessions and related to job readiness, in addition to addressing individual barriers as they arise.

  • Evaluate, monitor and document program participant’s progress in accordance with funding source regulations and League policies and procedures including all phone or e-mail contacts, individual team meetings and monthly progress reports.

  • Provide the appropriate level of on and off-site support for each trainee, dependent upon their unique strengths and areas in need of support.

  • Provide quality recommendations regarding reasonable accommodations, including natural supports, that may assist participants in being successful in the workplace; all such recommendations should be well-documented in monthly and final training reports.

  • Maintain ongoing communication with community-based training sites to strengthen relationships and monitor stakeholder satisfaction.

  • Continuously develop new relationships with area businesses interested in serving as future training sites, thus expanding the geographic and career interest areas in which we are able to provide training.

  • Develop quality resumes for each participant in EDS, and conduct mock interviews so all participants exit with the skills and “readiness” to successfully participate in the job seeking process.

  • Maintain complete, accurate, and up-to-date participant program files using iCare as well as other required documentation. 

  • Serve as an advocate for program participants on caseload.

  • Assist Director, Employment Services and Case Manager in the completion of all quality assurance policies including service satisfaction surveys, program efficiency and outcome measurements.

  • Ensure that participants who successfully complete EDS and are subsequently referred by DORS for job development are connected with a job developer (Training Specialist or Employment Specialist) at least 2 weeks prior to the completion of training.

  • For assigned participants, provide job development activities to assist them in obtaining competitive employment. This includes networking with area businesses, identifying appropriate job openings and/or developing customized employment opportunities, and assisting the participant as needed throughout the interviewing process.

  • Provide mobility training and monitoring assistance, as required.


Non-Essential Duties and Responsibilities:

  • Serve as The League’s liaison with referral sources in marketing The League’s Workforce Development Services with emphasis on increasing referrals for EDS and WBLE programs.

  • Attend meetings, conferences, committee meetings and trainings, as assigned

  • Additional responsibilities as assigned.

  • Demonstrate the 5 Core Values of The League (Accountability, Participant Focus, Quality, Independence and Mutual Respect).




  • HS Diploma or Equivalent required; prefer Bachelor’s Degree in psychology, rehabilitation counseling or related field.

  • Preference will be given to candidates who have skills in American Sign Language (ASL).



  • Minimum of 2 years of experience working with individuals with disabilities in a vocational or counseling role.

  • Ability to pass a criminal background check and a drug screen

  • Basic computer skills including Microsoft Word and Outlook

  • Excellent written and verbal communication skills

  • Personal vehicle & valid driver’s license with no more than 3 points

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